Mobile Learning Express

Conflict Resolution Coursework

4426 STUDENTS ENROLLED

    Conflict Resolution Coursework

    Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also be provided a set of skills in solution building and finding common ground.

    In the Conflict Resolution coursework, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

    An Introduction to Conflict Resolution

    People often assume that conflict is always negative. This is not true! People are inherently different, and conflict simply happens when those differences come to light. Viewing conflict in this way can help us maximize the possible positive outcomes of the problem at hand. Equipped with a conflict resolution process, people can explore and understand those differences, and use them to interact in a more positive, productive way.

    What is Conflict?

    The Random House Dictionary defines conflict as, “to come into collision or disagreement; be contradictory, at variance, or in opposition; clash.”

    Coursework Objectives:

    • Understand what conflict and conflict resolution mean
    • Understand all six phases of the conflict resolution process
    • Understand the five main styles of conflict resolution
    • Be able to adapt the process for all types of conflicts
    • Be able to break out parts of the process and use those tools to prevent conflict
    • Be able to use basic communication tools, such as the agreement frame and open questions
    • Be able to use basic anger and stress management techniques
    TAKE THIS COURSE
    • $ 490.00 $ 199.00
    • 28 Days
    • Course Certificate

    Currency converter

    Currency conversions are estimated and should be used for informational purposes only.

    Reset
    MLE | Powered by AiSkyNet | Copyright © 2017 |
    X