Mobile Learning Express

Interpersonal Skills Coursework


    Interpersonal Skills Coursework

    We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

    The Interpersonal Skills coursework will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

    Verbal Communication Skills

    Words are powerful tools of communication. Indeed, word choice can easily influence the thoughts, attitudes, and behavior of the people listening to us. Similarly, proper attention to the language of others can give us insight to what it is that they are really saying, helping us to respond appropriately and effectively.

    In this module, we will discuss important verbal communication skills like the art of listening, asking questions, and communicating with power.

    Listening and Hearing: They Aren’t the Same Thing

    Most people can hear, but few can really listen.

    Hearing is simply the process of perceiving sounds within our environment. The best way to illustrate hearing is through the biological processes involved in sensory perception. Specifically: our ears pick up sound waves around us, sends signals to our brain, and our brain in turn tells us what the sound is and where it is coming from.

    Listening, on the other hand, goes beyond simply picking up stimuli around us, and identifying what these stimuli are. Listening involves the extra steps of really understanding what we heard, and giving it deliberate attention and thoughtful consideration.  It may be said that listening involves a more active participation from a person than simply hearing.


    Coursework Objectives:

    • Understand the difference between hearing and listening
    • Know some ways to improve the verbal skills of asking questions and communicating with power.
    • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
    • Identify the skills needed in starting a conversation.
    • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
    • Understand how seeing the other side can improve skills in influencing other people.
    • Understand how the use of facts and emotions can help bring people to your side.
    • Identify ways of sharing one’s opinions constructively.
    • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
    • Learn tips in making an impact through powerful first impressions.
    • $ 490.00 $ 199.00
    • 28 Days
    • Course Certificate

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