Knowledge Management Coursework
Knowledge Management Coursework
The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!
Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company.
The Knowledge Management coursework will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
Understanding Knowledge Management
The words knowledge and management are two very broad concepts when separated. When the two words come together, it speaks of a concept that strives to organize information in a way that produces an advantage for an organization. While anyone would think that harnessing the knowledge of an organization is a positive thing to do, there are many who do not see the value of knowledge management. They may see this as a waste of time. This is true of many other disciplines like project management. Many see planning and assessing risk as time consuming. Therefore, they do not support initiatives that bring this change. In all honesty, change is the real issue.
This course will give you the tools to present knowledge management to your organization in the most positive way in order to gain the right support for it to thrive in your organization. The more information you can share with your organization about knowledge management the more apt they are in accepting it. This module explains the principles, history, and application of knowledge management in the workplace. This will be the base on which we will build upon throughout the entire workshop.
The word knowledge is often confused for information or data. The online version of the Merriam-Webster dictionary defines knowledge as the following: Fact or condition of knowing something with familiarity gained through experience or association.
Later in this workshop, there will be a discussion on what data and information is. Both of these terms are a part of knowledge. Data is raw content, which by itself has no meaning or value.
When data is grouped together, it becomes information. For example, getting a temperature reading of the climate outside on one day is meaningless without other information to make a comparison.
Once a database is created, it becomes information because comparisons can be made. In terms of knowledge management, knowledge is information that is in context, producing an actionable understanding.
- Understand the basic concept of knowledge management (KM)
- Identify the do’s and don’ts of KM
- Identify the KM live cycle
- Identify the new KM paradigm
- Identify the KM models
- Understand how to build a KM rational for your company
- Understand how to customize KM definitions
- Identify the steps to implementing KM in your organization
- Identify tips for success
- Understand the advance topics in KM